PRIVACY POLICY

Last updated: 28 August 2026

1. About This Policy

This Privacy Policy explains how YardBoard collects, uses, stores and protects your personal information when you use the YardBoard app and related services.

It also explains the choices and rights you have in relation to your personal information.

YardBoard is designed for users aged 16 and over.

2. Who We Are

YardBoard is a digital platform designed to help equestrian yards and their communities communicate, organise and share information.

For the purposes of applicable data protection law, YardBoard is responsible for the personal information we collect and process about you.

If you have any questions about this Privacy Policy or how your information is used, please contact:

YardBoard
Email: yardboard@outlook.com

3. Information We Collect

The information we collect depends on how you use YardBoard and the features you choose to use.

Account and Profile Information

When you create or manage your account, we may collect information such as:

  • Your name

  • Username or display name

  • Email address

  • Profile photograph

  • Account and login information

  • Your preferences and settings

Yard and Community Information

When you join or interact with a yard, we may process information including:

  • Your yard membership

  • Yard join requests and invitations

  • Your role within a yard, such as Admin, Employee or Member

  • Your interactions with yard features

Content You Create

When you use YardBoard’s communication and community features, we process content you choose to create or upload, which may include:

  • Posts and comments

  • Messages

  • Photographs and other uploaded media

  • Notices

  • Polls

  • Calendar entries

  • Facility bookings

  • Recommendations

  • Other information you choose to share

Please remember that information you share within a yard may be visible to other members of that yard depending on the feature and your settings.

Horse and Activity Information

If you create or interact with horse profiles, we may process information including:

  • Horse names and profile information

  • Horse photographs

  • Ownership or sharing information

  • Activity and care records

  • Notes, reminders and other information you choose to record

Some horse-related information may be visible to other authorised users where you have chosen to share a horse or where this is necessary for a YardBoard feature.

Technical and Device Information

When you use YardBoard, we may automatically collect certain technical information necessary to operate, secure and improve the service.

This may include:

  • Device type and operating system

  • App version

  • Device or technical identifiers

  • Push notification tokens

  • Log and diagnostic information

  • Crash information

  • Information about how the app and its features are used

The exact information collected may depend on your device and the services used to operate YardBoard.

Information You Provide to Us

If you contact YardBoard for support, report another user or content, or otherwise communicate with us, we may process the information you provide as part of that communication.

4. How We Use Your Information

We use personal information where necessary to provide and operate YardBoard.

This includes using information to:

  • Create and manage your account

  • Allow you to join and participate in yard communities

  • Provide posts, messaging and other communication features

  • Provide horse profiles and activity features

  • Operate calendars and facility bookings

  • Manage yard roles and permissions

  • Send notifications and reminders

  • Provide customer support

  • Respond to reports and moderate the platform

  • Maintain the security and integrity of YardBoard

  • Diagnose technical problems

  • Improve the performance and functionality of the platform

  • Comply with applicable legal obligations

We do not sell your personal information.

We do not share your personal information with third parties for their own direct marketing purposes.

5. Our Legal Bases for Using Your Information

Where UK or EU data protection law applies, we need a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to create your account and provide the YardBoard services you request.

Legitimate interests – where necessary to operate, secure, maintain and improve YardBoard, prevent misuse and provide an effective service, provided those interests do not override your rights.

Consent – where we ask you to make an optional choice about the use of your information and consent is the appropriate legal basis. Where we rely on consent, you can withdraw it.

Legal obligation – where we need to process or retain information to comply with applicable law.

6. Who Can See Your Information

YardBoard is a community platform, so some information is intended to be shared with other users.

Depending on the features you use, other members of your yard may be able to see information such as your:

  • Name or display name

  • Profile photograph

  • Yard role

  • Posts and comments

  • Shared horse information

  • Calendar or facility activity where applicable

  • Other information you choose to share with the community

Messages are intended to be visible only to the users participating in the relevant conversation, subject to our ability to access information where reasonably necessary for security, support, moderation or legal purposes.

You should avoid sharing personal or confidential information that you do not want other relevant YardBoard users to see.

7. Sharing Information With Service Providers

We use trusted third-party service providers to help us operate YardBoard.

These may provide services such as:

  • Cloud hosting and database infrastructure

  • Authentication and account management

  • File and image storage

  • Push notifications

  • App performance and crash monitoring

  • Analytics

  • Email delivery and other communications

These providers may process personal information on our behalf where necessary to provide their services.

Where required, we put appropriate arrangements in place requiring service providers to protect personal information and use it only for the relevant purposes.

We do not permit service providers acting on our behalf to sell your personal information.

8. International Data Transfers

Some of our service providers may process or store information outside the United Kingdom or the country where you live.

Where personal information is transferred internationally, we take appropriate steps where required by applicable data protection law to protect that information.

These safeguards may include recognised adequacy arrangements or appropriate contractual protections.

9. How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing YardBoard, maintaining security, resolving disputes and complying with legal obligations.

How long particular information is retained may depend on the type of information and why we need it.

When information is no longer required, we will delete or anonymise it where appropriate.

10. Deleting Your Account and Data

You can request deletion of your YardBoard account using the account deletion functionality provided by YardBoard.

When your account is deleted, personal information associated with your account will be deleted or anonymised, subject to limited circumstances where we have a legitimate or legal reason to retain certain information.

Some information may need to be retained for purposes such as security, fraud prevention, resolving disputes or complying with legal obligations.

Where information must be retained, we will keep only what is reasonably necessary and for no longer than required.

11. Your Privacy Rights

Depending on where you live and the applicable law, you may have rights relating to your personal information.

These may include the right to:

  • Ask what personal information we hold about you

  • Request a copy of your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your information

  • Restrict certain uses of your information

  • Object to certain processing

  • Withdraw consent where processing is based on consent

  • Request transfer of certain information in a portable format

  • Make a complaint to an appropriate data protection authority

These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact yardboard@outlook.com.

If you are in the UK, you also have the right to make a complaint to the Information Commissioner’s Office (ICO).

12. Users Aged 16 and Over

You must be at least 16 years old to create a YardBoard account.

YardBoard is not intended for children under 16 and we do not knowingly allow children under 16 to create accounts.

If we become aware that an account belongs to someone under 16, we may close the account and take appropriate steps to delete the associated personal information.

If you believe that someone under 16 is using YardBoard, please contact yardboard@outlook.com.

13. Notifications

If you enable notifications, YardBoard may use a device notification token to send notifications relating to messages, posts, yard activity, bookings, reminders and other relevant activity.

You can manage notification permissions through your device settings and any notification preferences available within YardBoard.

Disabling notifications does not prevent you from using the core YardBoard service.

14. Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include access controls, authentication, secure data transmission and appropriate restrictions on access to information.

No online service can guarantee absolute security. You are also responsible for keeping your login details secure and should contact us if you believe your account has been compromised.

15. Third-Party Links and Services

YardBoard may contain links or references to websites, businesses or services operated by third parties.

If you choose to interact with an external service, its own privacy policy and terms will apply. YardBoard is not responsible for the privacy practices of independent third-party services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to YardBoard, our data practices or applicable legal requirements.

If we make significant changes, we will take reasonable steps to notify users.

The date at the top of this Privacy Policy shows when it was most recently updated.

17. Contact Us

If you have questions about this Privacy Policy, want to exercise your privacy rights or have concerns about how your information is being handled, please contact:

YardBoard
Email: yardboard@outlook.com